Most of Ursus/Mariner/UMS database vendors provide online training, tutorials and related resources for library staff and patrons.

Vendor resources include:

Alexander Street

• Known issues
• Help center

Ancestry (subsidiary of Proquest)

• Ancestry Library Learning Center
• Maine State Library

Atlas Systems (Ares) – UM and USM only

• Training
• Documentation
• Community Resources, listserv

CQ Press Library (subsidiary of SAGE Publications)

• website

CREDO Reference

• Help Center
• Search box widget

EBSCO 

• Systems Status
• Tutorials
• Recorded webinars
• Live webinars
• User Guides
• Help Sheets
• Promotional tools
• EBSCOhost Mobile App

Elsevier (ScienceDirect)

• Help Center
• Online tutorials
• FAQ

Exlibris

• Knowledge Center

Gale/Cengage Learning

• Main support site for Maine libraries
• Video tutorials
• Training Center
• Webinars
• Promotional materials
• Gale eBooks Title List
• Mobile App
• PowerSearch widget (available upon request)

Infobase Learning (Films on Demand)

• Support Center
• Live and recorded webinars
• Video Tutorials
• How To Tips
• What’s New

IngentaConnect

• Help Center

JSTOR

• Help Center
• Tutorials
• Training webinars

LearningExpress Library (now EBSCO)

• LEL User Guides
• MSL’s Quick Start Guide

OCLC

• Online user guide

Oxford University Press

• Library Resources
• Search widgets
• Subscriber Services

RefWorks (Proquest)

• RefWorks LibGuide Training Center
• Training videos
• Webinars

Proquest

• Live and recorded webinars
• YouTube video tutorials
• Training materials
• Marketing Toolkits

SAGE Publications

• Help Center
• FAQ
• Podcasts

Springer Nature Publishing Group

• Tools and services

Please report any technical problems to Maine InfoNet staff by submitting a support ticket.