Maine InfoNet Help

For support issues, please open a ticket at http://support.maineinfonet.org. In the case of the Minerva System going down, please follow the steps on the System Emergencies page.

Minerva General Sierra Use

The client software that staff use to access Minerva is called Sierra. As client software, it installs on the local computer and then accesses a central server where all system information is stored.

System Emergencies
Firewall Issues

Self Help

Procedures, policies, instructions, and tips for running the Minerva system are available in the following pages:

Lists
Cataloging/Serials
Circulation
Acquisitions
Statistics
OPAC

Other Maine Library Technology Resources

For information about Internet issues and other computer problems not related to the Minerva software please see the information listed on our Related Resources Support page.